Trouble with Matches and Messaging Archives | Nuit

Where do I see the list of people I’ve starred?

Go to My NUiT, then open the filtering settings (button in the lower right corner). On that screen, you can select to see “Only starred”. You can also combine the filter with other options on the screen to fine-tune your results.

Trouble with Matches and Messaging Archives | Nuit

My messages delay to show up

Please check your internet connection. If the problem persists, contact support@nuitapp.com

Trouble with Matches and Messaging Archives | Nuit

My profile picture doesn’t show and stays blank

First check your internet connection, then go to your Profile and click on the picture icon on the top right. Check if the image shows there. If it doesn’t, please replace the images, this should fix the problem. If the problem persists, please contact us at support@nuitapp.com

Trouble with Matches and Messaging Archives | Nuit

My profile shows ????

Please check your data in Profile About section of NUiT and change the ???? characters. When you do the change, the data will be shown correctly to you and the NUiT community.

Trouble with Matches and Messaging Archives | Nuit

My matches are infinitely loading

There be a problem with your internet connection. Please check your internet connection and try to logout and login again. In case the above problem persists, please contact support@nuitapp.com with details about you (username), your phone (platform, platform version, application version, phone brand, and model) and explain the actions you took when this error occurred.

Trouble with Matches and Messaging Archives | Nuit

I’m not getting any matches

Your filters are probably too constraining, check the filter settings (Explore Preferences in the top right of the Explore screen), expand your preferences and try again. “The Universe” provides you with matches from all over the world. There is also a possibility of a problem with your internet connection. Please check your internet connection and… Read More

Trouble with Matches and Messaging Archives | Nuit

All of my matches disappeared

There might be a problem with your internet connection. Please check your internet connection, try to log out / log in. In case this does not help, please contact support@nuitapp.com with details about your account(username), your phone (platform, platform version, application version, phone brand, and model) and explain the actions you took when this error… Read More

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